The core of Jay’s strength as a designer is his deep empathy for the people who his design decisions will affect. From this empathy Jay derives valuable insights, data and context that he shares with everyone around him, improving their work and ultimately improving the product.
His research abilities and innovative methodologies shared with a profound respect of teamwork have won the mutual respect of his peers and clients.
The years he’s spent refining his craft are evident when you work with him. Even though we only spend a little bit of time with him each week, he is able to deliver a disproportional amount of value.
One of the most talented professionals I’ve ever had the chance to work with.
A great mentor, very talented and patient with his students. His classes made me realize that I want to work with UX in the future and build a career, I’m very thankful for that.
It’s not easy to be a designer and a leader; to be someone who can produce great work and equally give time and patience to teach, motivate and care for your team.
Working with Jay has been a tremendous experience. His expert knowledge, combined with his personable approach, ensured the success of our research phase.
I was impressed by his capacity to understand a new domain or industry and to rapidly identify the key elements that would make the user experience more efficient and enjoyable.
Jay’s knack for creating engaging user experiences for beginners and advanced users alike enabled us to increase our conversion and retention rates over 300% each.